Saturday, November 13, 2010
Behind the minds of Luxury Brands
In page 327 of Deluxe, I love this quote from Christian Louboutin on what sets him apart from his confreres is his business philosophy.
"Luxury is the possibility to stay close to your customers, and do things that you know they will love. It's about subtlety and details. It's about service. I cannot accept a place where people are badly received. I can't imagine spending several thousand dollars on something and the salesclerk gets annoyed because you take 15 minutes to look. Luxury is not consumerism. It is educating the eyes to see that special quality."
You have to read this book. It's beyond awesome!We got this book at Soon Lee:)